Terms of Service

By accessing or using Gig Pool ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these Terms from time to time — continued use after changes constitutes acceptance.

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. You must provide accurate information when creating your account and keep it up to date. You must not share your account with others or create multiple accounts.

Venues are responsible for the accuracy of their roster, booking details, and payment to artists. Artists are responsible for the accuracy of their availability, profile information, and timely response to gig offers. Both parties are responsible for communicating any changes to bookings in a timely manner. Gig Pool facilitates bookings but is not a party to the agreement between venues and artists.

Gig Pool provides invoicing tools to help artists generate and send invoices. Gig Pool does not process payments between venues and artists — payment is made directly between the parties. Invoice amounts, payment terms, and payment disputes are between the venue and artist. Gig Pool is not responsible for non-payment or late payment.

Gig Pool is a booking and rostering tool. Users are solely responsible for their own tax, superannuation, and employment law obligations, including but not limited to: • Goods and Services Tax (GST) registration, collection, and remittance • Superannuation Guarantee (SG) obligations under the Superannuation Guarantee (Administration) Act 1992, including obligations arising under section 12(3) and section 12(8) for deemed employees • Pay As You Go (PAYG) withholding obligations • Fair Work Act compliance, including the distinction between employees and independent contractors • Record-keeping obligations under Australian taxation law Gig Pool does not provide tax, legal, superannuation, or compliance advice. The tools and reports provided by Gig Pool are for informational and convenience purposes only and should not be relied upon as a substitute for professional advice. Users should consult a qualified accountant, tax agent, or legal professional regarding their specific obligations.

Gig Pool offers ABN verification as a convenience feature using data from the Australian Business Register (ABR). This verification confirms that an ABN is active and registered with the ABR at the time of lookup. Gig Pool does not guarantee the accuracy or currency of ABR data. Users should independently verify their ABN status with the Australian Taxation Office.

Gig Pool and its original content, features, and functionality are owned by Cooliba Pty Ltd. You retain ownership of content you upload to the Service (profile information, mixes, invoices). By uploading content, you grant us a licence to display it within the Service as necessary to provide the features you use.

Gig Pool is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access to the Service. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to lost bookings, missed gigs, incorrect invoicing, or reliance on any reports or calculations provided by the Service.

You may close your account at any time by contacting support. We may suspend or terminate your account for violations of these Terms. On termination, your data will be retained for 7 years as required by Australian tax law, after which it will be deleted.

Your use of the Service is also governed by our Privacy Policy. We collect and process personal information as described in that policy. Your data is stored in Sydney, Australia, on servers operated by Supabase (PostgreSQL) and Vercel.

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

For questions about these Terms, contact us at support@gigpool.app.